TERMS and CONDITIONS
At SHINE GRAFFIX, we strive to provide our customers with the highest quality racing stripes and car graphics decals. Each product is carefully inspected and packaged to ensure its excellence. We are committed to your satisfaction and want you to be completely happy with your purchase.
Due to the nature of our products and the customization options available, we have implemented a “No Returns” policy. We kindly ask you to consider your purchase carefully before placing an order, as we are unable to accept returns or offer refunds once the product has been purchased and shipped.
To assist you in making the best choice for your vehicle, we provide detailed product descriptions, high-resolution images, and size specifications on our website. If you have any questions or concerns about a particular product, please don’t hesitate to reach out to our friendly customer support team. We are here to help you make an informed decision and ensure that you choose the perfect racing stripes or car graphics decals that meet your requirements.
In the rare event that you receive a defective or damaged product, please contact us within 10 days of receiving your order. We will gladly investigate the issue and work with you to find a satisfactory solution. We may request relevant photos or additional information to assess the problem accurately.
Please note that any defects or damages caused by improper installation, mishandling, or other user-related factors are not covered under our return policy. We strongly recommend following the provided installation instructions and seeking professional assistance if needed to ensure the best results.
At SHINE GRAFFIX, we value your trust and satisfaction. If you have any concerns or questions about our return policy, please feel free to contact our customer support team. We are here to assist you and address any inquiries you may have.
Thank you for choosing SHINE GRAFFIX. We appreciate your understanding of our return policy and your support in making your vehicle truly exceptional with our racing stripes and car graphics decals.
You, as the customer, acknowledge that no warranty is provided in connection with any of the products or services described herein neither SHINE GRAFFIX nor its links sites are responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way to the sale of products, site-related services and/or content or information contained within the site. Your sole remedy for dissatisfaction with the site, site-related services and/or content or information contained within the site is to stop using the site and/or those services. All products are provided “as is” with no representations or warranties of any kind, either expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Shine Graffix offers a replacement for any defective or damaged parts or products. We do not offer any product warranties beyond defective products at the point of purchase.
2. RETURN POLICY
SHINE GRAFFIX creates and outputs all products according to the information supplied by the customer. SHINE GRAFFIX is not responsible for spelling or typographical errors made by the customer during the ordering process. All products purchased are custom manufactured to a specific order and are not returnable or exchangeable. All customers placing an order should take special care to order carefully and completely, and verify the information on their order before completing the order. Ask all questions before placing an order. SHINE GRAFFIX will replace or exchange only those products, which are deemed to be missing or defective due to our mistake. Make sure to notify SHINE GRAFFIX within 36 hours of any errors made on your order. All returned products must be unused in order to get a full or partial refund. No refunds on precut stripes of graphics. All refunds will have 35% restock fee charge.
3. PRODUCT EXCHANGE
SHINE GRAFFIX creates and outputs all products according to the information supplied by the customer. There are no exchanges available, including those due to a customer selecting an incorrect size, color, spelling, or typographical errors.
4. DAMAGED OR MISSING ITEMS
We regret that there were problems with the order you received. Please contact us by e-mail as soon as possible so that we may remedy the situation. When e-mailing, include your order number and any details that would help us.
THIS WEBSITE IS PROVIDED BY THE SHINE GRAFFIX COMPANY “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL SHINE GRAFFIX TEAM OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS WEB SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.